Satisfaction Guaranteed!

Faucet.com has been the online leader for faucets, sinks and plumbing fixtures since 1994. We offer a superior online experience plus knowledgeable, trained and available phone representatives to assist you in every phase of your project. Shop with confidence knowing that we are an authorized dealer for the brands we carry. Shop with confidence knowing that your Satisfaction is Guaranteed - no surprises!

Reasons to buy from Faucet.com:

• Great Products
• Great Service
• Great Prices
• Same Day Shipping (most items)
• Secure Online Purchasing
• Free Shipping Offers
• Special Programs for Builders, Contractors or Designers
• FREE Home Savers Club
• Full Warranties
• Complete, ready to install products
• No sales tax on orders outside NY
• Low Price Guarantee
• Competitors' Coupons

Make your purchase with us and rest assured - You're Covered!

We go above and beyond for our customers! This is how:

Great Products:

We offer the widest selection of products anywhere. Kitchens and baths are now trendy rooms that feature great style. Find the right items to complete that style is easy at Faucet.com - We offer the hottest products, the best brands and the latest styles to match your dream room. Check our style guide or shop by brand to find quality products from the brand names you trust.

Great Service:

Service is an often overlooked aspect of online stores. Most customers think that if they are getting the best selection at great prices, they'll have to sacrifice service. At Faucet.com you never sacrifice on service. Our manufacture-trained sales reps are ready to help you make a decision about which product is right for you. We are available 6 days a week to assist you in every phase of your project – before, during and after installation! Take a look at the long list of happy customers who post their comments on Bizrate!

In the event that you do have a problem with any order at our sites, our Customer Service team is trained to remedy any situation. Your satisfaction is guaranteed.

Great Prices:

Our Low Price Guarantee is as strong as our "satisfaction guarantee". We will match ANY price you find ONLINE. We want you to take advantage of our great service and selection, so why risk shopping at any other store, we offer a Low Price Guarantee just in case you ever find it for less. Read about our Low Price Guarantee

Same Day Shipping (most items):

Many competitors can take 4-6 weeks to deliver your items. We eliminate that headache. Most plumbing orders leave our distribution center the same day and most lighting orders leave our distribution center within 2 business days.

Secure Online Purchasing:

We’re online shoppers too; we understand the security concerns online shoppers have. For this reason Faucet.com takes security very seriously and we make every effort to ensure a safe and secure online purchasing experience for our customers.

1. 1. Faucet.com uses state of the art Secure Socket Layer (SSL) encryption technology to ensure secure all web pages that contain sensitive including personally identifiable information and credit card information is encrypted and safe.
2. 2. Faucet.com uses Thawte SSL123 Certificate confirming that all data to and from the site is encrypted and secure. Thawte also verifies and confirms a registered domain name to ensure we are as secure as possible.
3. 3. We are certified in compliance with the latest credit card industry PCI security standards.
4. 4. Faucet.com employs HackerSafe to check daily for any possible security risks ensuring that we are in compliance with the FBI/SANS Internet Security Test.
   
5. 5. Customer information is maintained in a restricted section and encrypted; only employees who require this information to perform specific job functions have access to personally identifiable data.

Free Shipping Offers:

Faucet.com offers FREE GROUND SHIPPING on orders over $99 to the contiguous United States on Faucets, Lighting, and Accessories.

ALL orders over $1500 qualify for free ground shipping when shipped to the contiguous United States. (no exclusions) Items that qualify include and are not limited to: whirlpools, toilets, bathtubs etc.Offer Details:

We do not charge shipping on faucet, lighting and accessory orders over $99 (before applicable tax, exclusions apply - see below), shipped ground method to the contiguous United States. Exclusions do apply for products that require special handling. If your order contains ineligible items, you will be charged shipping and handling fees for those items only.

Any order over $1500 (before applicable tax) regardless of the products in the order ship free, ground method, to the contiguous United States.

Items in the following categories require special handling and are excluded from the $99 free ground shipping offer, however they do qualify for free shipping when the order totals $1500+:

Items on back order qualify for this offer if order is placed within offer period and items meet all offer requirements. Individual items that meet the requirements of this special offer and are part of a multiple-item order that subtotals over $99, are eligible for free ground shipping. If your order contains ineligible items, you will be charged shipping and handling fees for those items only.

Special Programs for Builders, Contractors or Designers:

Builder? Plumber? Contractor? Designer? Special account services are available for professionals. Call us today - 888-278-6895 to set up your free account with a rep set up or click here to set up online! We are a proud member of:

Join our Free Home Savers Club at Faucet.com!

To take advantage of the Free Home Savers Club where the more you buy, the more you save. Our network of sites offers plumbing, lighting, rugs, and hardware. Get the same great service, and save big when you order using your FREE membership ID.

Full Warranties:

We are authorized dealers of all of the brands we sell and our products are fully covered by the manufacturer’s warranty.

Complete, ready to install products:

All prices shown are for complete sets of product. For instance, our faucets come complete with handles and shower kits with rough-in valves. Lighting with all chains and glass (most light bulbs, unless noted, are not included).

No tax on orders outside New York state!

Low Price Guarantee:

Buy With Confidence…We constantly shop our competitors to ensure that we are competitive and offering the lowest price possible on the largest selection of plumbing, lighting, and hardware products. These products are in stock, ready to ship, plus we provide superior customer service to help you along the way. If you happen to find a lower price at one of our competitors before or even up to 30 days after you purchase from Faucet.com let us know – we will match any online price you find. Submit a Low Price Guarantee online or call us 800-444-5783.

Low Price Guarantee Policy Guidelines:
Items eligible for our Low Price Guarantee must have a published online price. Items must be in stock at the competitor and available for immediate delivery. Low Price Guarantee requests are limited to one claim per product. The Low Price Guarantee cannot be used in conjunction with any other coupon or project pricing offers, nor does it apply to limited-quantity offers, auction sites, Ebay, classified ads, manufacturer's rebates, closeouts, clearances, bulk quantity items, or typographical errors.

Products must be first quality, all new, factory-sealed, of the same brand, style and SKU. Price adjustments are calculated on the selling price of the item. DPS reserves the right to consider any applicable tax and/or shipping charges when calculating the LPG price.

Decorative Product Source reserves the right to determine which offers are from legitimate retailers and reserves the right not to sell products below its costs. In the event that we cannot meet a competitor's price, you will be notified at the time that the product is quoted. Our LPG currently does not apply to any Danze Faucet products.

Competitors' Coupons:

Received an online coupon from a competitor? We'll accept it upon verification. And, you'll get the best customer experience in the industry at Faucet.com. Simply call us at 800-444-5783 when you are ready to place an order and we would be happy to apply the coupon to your purchase!

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